The Better Business Bureau of Ventura, Santa Barbara and San Luis Obispo Counties.
With a business membership of over 3,000, the BBB of Ventura, Santa Barbara and San Luis Obispo Counties serves our local communities through very experienced and skillful staff members who are dedicated to their work and believe in the BBB mission. Services to the public include issuing reliability reports on businesses, working to resolve customer complaints against businesses, Lemon Law arbitration through the Bureau's AutoLine program, arbitration of business-customer disputes through the Bureau's Business Arbitration program, and review of advertising as measured against Bureau standards for truth in advertising.
Key personnel in the Bureau's major departments are available to assist in a variety of ways:
Rick Copelan, President & CEO
(805) 963-8657
Carol Giamoni Copelan, Vice President/CFO/Director of Operations
(805) 963-8657
Accreditation & Marketing Departments
Tom Fefer, Director of Accreditation
(805) 845-7812 x201
Scott Maio, Accreditation Consultant
(805) 845-7812 x205
Ben Spradley, Accreditation Consultant
(805) 845-7812 x202
Scott Wall, Accreditation Consultant
(805) 845-7812 x206
Pat Copelan, Accreditation Consultant
(805) 531-9432
Robert Gregory, Accreditation Consultant
(805) 845-7812 x203
Don Burress, Accreditation Consultant
(805) 845-7812 x204
John Isola, Retention Consultant
(805) 931-0652